Shipping policy


Last Updated: 01/07/2025

1. Introduction & Scope

Welcome to Fashion Curb! This Shipping Policy governs all orders placed on Fashioncurb.com. By purchasing from our store, you agree to the terms outlined below. While we strive to meet estimated delivery times, delays may occur due to carrier issues or unforeseen circumstances. Fashion Curb is not liable for delays once orders are dispatched to carriers.

2. Order Processing Time

  • Processing Time: Orders are processed within 1–3 business days (excluding weekends and holidays).
  • Weekends/Holidays: Orders placed after 12 PM EST on Fridays or on weekends/holidays will be processed the next business day.

3. Shipping Destinations & Availability

  • Ships To: We currently ship only within the contiguous United States.
  • Restrictions: We do not ship to P.O. boxes, military addresses, or regions with carrier restrictions (e.g., remote areas).

4. Shipping Methods & Estimated Delivery Times

Method Delivery Timeframe
Standard Shipping 3–7 business days
Express Shipping 2–3 business days

Delivery times are estimates and depend on carrier performance.

5. Shipping Costs & Customer Responsibility

  • ✅ Customers are responsible for all shipping costs.
  • Calculation: Costs are determined by order weight, destination, and selected method. Rates display at checkout.
  • Expedited Fees: Additional charges apply for Express.
  • Non-Refundable Costs: Shipping fees are not refundable under any circumstances.

6. Tracking & Order Status

  • Track your order via the link in your shipping confirmation email or on our Order Status page.
  • Note: Tracking updates depend on carrier reporting.

7. Delays, Lost, or Undelivered Shipments

  • Delays: Contact your carrier first. If unresolved, email us at fashioncurb@idacco.com.
  • Lost Packages: Report after 15 days for investigation. Exchange is not guaranteed and evaluated case-by-case.

8. Incorrect Shipping Information

  • Customer Responsibility: Ensure accurate address details.
  • Failed Deliveries: Fashion Curb is not responsible for orders shipped to incorrect or undeliverable addresses provided by the customer.

9. Damaged or Incorrect Items

  • Report Issues: Contact us within 48 hours of delivery with order details and photos of the issue.
  • Resolution: Claims are reviewed case-by-case. Fashion Curb does not accept returns but may offer an exchange.

10. Changes to This Policy

Updates will be posted on this page with a revised "Last Updated" date. Review periodically.

11. Contact Information

For inquiries, reach us at:

Thank you for supporting Fashion Curb!

This policy complies with U.S. consumer protection laws, including the CCPA.